{"id":2478,"date":"2025-02-08T15:22:10","date_gmt":"2025-02-08T14:22:10","guid":{"rendered":"https:\/\/dmg-armaturen.ch\/mag\/?page_id=2478"},"modified":"2025-02-08T15:24:41","modified_gmt":"2025-02-08T14:24:41","slug":"retours","status":"publish","type":"page","link":"https:\/\/dmg-armaturen.ch\/mag\/retours\/?lang=fr","title":{"rendered":"Retours"},"content":{"rendered":"<div class=\"yoast-breadcrumbs\"><span><span><a href=\"https:\/\/dmg-armaturen.ch\/mag\/\">Home<\/a><\/span> \u00bb <span class=\"breadcrumb_last\" aria-current=\"page\">Retours<\/span><\/span><\/div>\n\n\n<p class=\"wp-block-paragraph\">Les clients ont le droit de renvoyer les articles dans les 14 jours suivant leur r\u00e9ception. Le d\u00e9lai commence \u00e0 courir le jour de la r\u00e9ception de la marchandise.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les articles retourn\u00e9s doivent \u00eatre inutilis\u00e9s, non endommag\u00e9s et dans leur emballage d&#8217;origine. Les \u00e9tiquettes et les sceaux ne doivent pas \u00eatre enlev\u00e9s ou endommag\u00e9s.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les articles suivants ne peuvent pas \u00eatre retourn\u00e9s :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produits personnalis\u00e9s ou fabriqu\u00e9s \u00e0 la demande du client<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Frais de retour<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En cas de retour, 25% du prix de la commande sera pr\u00e9lev\u00e9. Tous les frais de retour sont \u00e0 la charge du client.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En cas de r\u00e9clamation justifi\u00e9e (par ex. marchandise d\u00e9fectueuse), nous prenons en charge les frais de r\u00e9exp\u00e9dition.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Remboursement<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Apr\u00e8s r\u00e9ception et v\u00e9rification du retour, le remboursement est effectu\u00e9 dans les 10 jours ouvrables sur le mode de paiement initial.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si la marchandise pr\u00e9sente des traces d&#8217;utilisation ou est incompl\u00e8te, nous nous r\u00e9servons le droit de proc\u00e9der \u00e0 un remboursement partiel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Processus de retour<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Veuillez contacter notre service client\u00e8le pour obtenir un num\u00e9ro d&#8217;autorisation de retour de marchandise.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Emballez les articles en toute s\u00e9curit\u00e9 et joignez le bon de retour.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Envoyez le colis \u00e0 l&#8217;adresse de retour indiqu\u00e9e :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DMG Armaturen GmbH<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Erlenstrasse 2A, 2555 Br\u00fcgg\/ BE<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour plus d&#8217;informations, veuillez contacter notre service client\u00e8le par <a href=\"mail:info@dmg-armaturen.ch\">e-mail<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Les clients ont le droit de renvoyer les articles dans les 14 jours suivant leur r\u00e9ception. Le d\u00e9lai commence \u00e0 courir le jour de la r\u00e9ception de la marchandise. Les articles retourn\u00e9s doivent \u00eatre inutilis\u00e9s, non endommag\u00e9s et dans leur emballage d&#8217;origine. Les \u00e9tiquettes et les sceaux ne doivent pas \u00eatre enlev\u00e9s ou endommag\u00e9s. Les&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2478","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Retours | DMG Armaturen GmbH<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dmg-armaturen.ch\/mag\/retours\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Retours | DMG Armaturen GmbH\" \/>\n<meta property=\"og:description\" content=\"Les clients ont le droit de renvoyer les articles dans les 14 jours suivant leur r\u00e9ception. Le d\u00e9lai commence \u00e0 courir le jour de la r\u00e9ception de la marchandise. Les articles retourn\u00e9s doivent \u00eatre inutilis\u00e9s, non endommag\u00e9s et dans leur emballage d&#8217;origine. Les \u00e9tiquettes et les sceaux ne doivent pas \u00eatre enlev\u00e9s ou endommag\u00e9s. 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Les articles retourn\u00e9s doivent \u00eatre inutilis\u00e9s, non endommag\u00e9s et dans leur emballage d&#8217;origine. Les \u00e9tiquettes et les sceaux ne doivent pas \u00eatre enlev\u00e9s ou endommag\u00e9s. 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